Effective Date: [30.9.2024]
Last Updated: [25.3.2026]
This Privacy Policy describes how Bariatric Surgery Malaysia (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website at https://bariatricsurgerymalaysia.com/ (the “Site”).
Disclaimer: This Privacy Policy is for informational purposes only and does not constitute legal advice. While we strive to comply with applicable privacy laws (such as the GDPR and CCPA), you should consult with a qualified legal professional to ensure full compliance with your specific legal obligations.
We are committed to protecting your privacy. This policy applies to all users of our website and explains how we handle your personal data when you interact with our Site, inquire about our services, or contact us.
We collect several types of information to provide and improve our services:
When you contact us via forms, phone, or email, you may voluntarily provide:
Name
Email address
Phone number
Any medical or personal details you choose to share (e.g., in inquiries about bariatric surgery, weight, medical history, or goals)
Country of residence
When you visit our Site, we automatically collect:
IP address
Browser type and version
Pages you visit and time spent
Referring website
Device information
We use cookies and similar tracking technologies to monitor activity and store certain information. (See Section 4 for details.)
We use the information we collect for the following purposes:
To respond to your inquiries and provide information about bariatric and metabolic health surgery
To schedule consultations and communicate with you about our services
To improve our website, content, and user experience
To analyze website traffic and performance
To comply with legal obligations
Cookies are small files stored on your device. We use:
Essential Cookies: Necessary for the website to function.
Analytics Cookies: To understand how visitors interact with our Site (e.g., Google Analytics).
Preference Cookies: To remember your settings.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.
We use third-party services that may collect, process, and store your data:
| Service | Purpose | Data Collected |
|---|---|---|
| Google Analytics | Website analytics | Usage data, IP address, cookies |
| Website Hosting Provider | Site hosting | Server logs, IP addresses |
| Contact/Form Plugins | Inquiry management | Name, email, phone, message content |
| Payment Processors (if applicable) | Payment handling | Billing details (we do not store payment info directly) |
We ensure these third parties provide adequate data protection measures.
We do not sell your personal information. We may share your data only in the following circumstances:
With your consent: When you explicitly agree to sharing.
With service providers: To operate our website and business.
For legal reasons: To comply with laws, regulations, or legal requests.
To protect rights: To enforce our policies or protect the safety of others.
We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. For example:
Inquiry data: Retained for [Insert Duration, e.g., 24 months] after last contact.
Website usage data: Retained for [Insert Duration, e.g., 14 months] via analytics tools.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. These include:
Secure Socket Layer (SSL) encryption for data transmission
Restricted access to personal data
Regular security assessments
However, no method of transmission over the Internet is 100% secure.
Depending on your location (e.g., within the European Economic Area or California), you may have the following rights:
Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Correct inaccurate or incomplete data.
Right to Deletion: Request deletion of your personal data (subject to legal exceptions).
Right to Opt-Out: Opt out of the sale of your personal information (we do not sell data).
Right to Withdraw Consent: Withdraw any previously given consent.
To exercise these rights, please contact us using the information in Section 14.
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us, and we will take steps to delete such information.
Our website is operated from Malaysia. If you are accessing our Site from outside Malaysia, your information may be transferred to, stored, and processed in Malaysia. We take steps to ensure adequate safeguards are in place for such transfers in compliance with applicable laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Bariatric Surgery Malaysia
Address:
1st Mile, 109, 119, Jln Sultan Azlan Shah,
Titiwangsa Sentral,
51200 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur
Malaysia
Phone: 011-2814 6223
Email: info@bariatricsurgerymalaysia.com
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed
Suggested Hours: If you would like to extend availability, consider adding “Evening appointments available by request” or expanding Saturday hours.
